Gym Software Implementation in 4 Weeks | Itensity
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W1
Week 1

Discovery and setup

We learn about your facility, import your member data, configure tariffs, and set up your billing structure. Your dedicated onboarding specialist handles everything.

Facility profile and brandingTariff and membership configurationMember data importStaff accounts and permissions
W2
Week 2

Billing and access

Debit order providers connected, collection dates set, and access control hardware installed and tested. Your first test batch runs before going live.

Debit order provider integrationCollection date configurationAccess control hardware setupTest batch and validation
W3
Week 3

App and communications

Your white-label member app is configured and branded. Welcome email templates, booking confirmations, and automated messaging flows are set up and tested.

White-label app brandingEmail and SMS templatesAutomated messaging triggersApp Store / Play Store listing (Pro+)
W4
Week 4

Training and go-live

Your team is trained on every module they need. We run a soft launch with a small group of members, refine issues from the feedback, and then go fully live.

Staff training sessionsSoft launch with test groupRefine issues from feedbackFull go-live and handover
+
Ongoing

Support and optimisation

After launch, your onboarding specialist remains available for 30 days. After that, our support team and Itensity Academy are always here.

30-day post-launch supportItensity Academy accessSupport ticket systemQuarterly business reviews (Enterprise)
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