All-in-One Gym Management Platform | Itensity
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Everything connects. Nothing breaks.

Every layer communicates in real time. A payment in the app updates the ledger, restores gate access, and triggers a confirmation, simultaneously.

smartphone
Member App
Self-service bookings, payments, QR access, workout tracking
settings
Management Console
Member profiles, billing, CRM, scheduling, reporting
fingerprint
Access Control
Standalone application on independent infrastructure. QR Code, barcode, and optional biometric entry with real-time status verification.
bolt
Automations
Triggered communications, arrears recovery, renewals, and escalation workflows
layers
Integrations
Debit order providers, payment gateways, Vitality, access hardware

Data flows down. Events flow up. A member booking a class in the app triggers scheduling, access permissions, and attendance tracking, without a single manual step.

Follow a member through the system.

From signup to monthly billing, every step is connected, automated, and auditable.

01
campaign
Campaigns drive leads
Digital campaigns capture leads from Facebook, Google, walk-ins, and referrals, each tracked with unique source attribution.
02
contact_page
CRM nurtures prospects
Leads flow into a visual Kanban pipeline. Automated stage actions send trial tokens, pricing, and follow-ups.
03
person_add
Member joins
Online, in-app, or at the desk. Contract signed digitally with OTP verification. Debit order assigned automatically.
04
fingerprint
Access granted
QR Code or barcode issued. Member scans in, system verifies status in real time.
05
calendar_month
Classes booked
Member browses schedule, books via app. Credits deducted. Waitlist auto-promotes.
06
point_of_sale
Services & retail
POS handles supplement sales, merchandise, and add-ons. Member maintenance keeps profiles, pricing, and contracts current.
07
account_balance
Arrears managed
Automated SMS at 24hrs, payment link at 48hrs, penalty fee applied. Debt agent assigned at 7 days. Access blocked until cleared.
08
monitoring
Insights & reporting
Real-time dashboards track attendance, revenue, arrears recovery, and campaign ROI, every metric in one place.

This entire flow happens with minimal staff input. Every trigger, notification, and status change is automated. Your team focuses on the gym floor, not admin.

Every tool your gym needs. Already built in.

Eight feature areas that work together. Each one connects to the rest, no integrations to manage, no data to sync.

card_membership
Membership & Pricing
Tariffs, contracts, credits, automated renewals and pro-rata billing
Recurring Memberships
Once-Off Packages
Credit-Based Access
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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account_balance_wallet
Revenue & Billing
Debit orders, card payments for once-off transactions, automated collections, arrears recovery, payment links, multi-provider support
Multi-Provider Debit Orders
Batch Processing
Arrears Recovery
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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calendar_month
Bookings & Scheduling
Studio capacity, dual-layer scheduling, waitlists, Vitality integration
Studio Capacity
Dual-Layer Scheduling
Booking Ratios
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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contact_page
Sales & CRM
Visual pipeline, trial tokens, lead nurture, and conversion tracking
Visual Pipeline
Automated Stage Actions
Access Tokens
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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campaign
Marketing & Campaigns
Automated campaigns, lead acquisition, SMS and email marketing, ROI tracking
Campaign Management
Automated Communications
Lead Acquisition Forms
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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account_balance
Collections & Recovery
Debt agent workflows, arrears escalation, payment plans, and recovery tracking
Automated Escalation
Debt Agent Assignment
Payment Plans
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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fingerprint
Access Control
QR Code, barcode, turnstiles, automated blocking
QR Code & Barcode Entry
Automated Blocking
App Security
CrossFitHIITMMACommercialHealth ClubEstateEnterprise
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smartphone
Member App
White-label branded app with self-service payments, bookings, QR access
White-Label Branding
Self-Service Payments
Class Booking & Credits
YogaPilatesCrossFitHIITMMADancePTBoutiqueCommercialHealth ClubEstateEnterprise
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point_of_sale
POS & Retail
Multi-till management, stock control, cash-up reconciliation
Multi-Till Management
Stock & Inventory
Cash-Up Reconciliation
YogaPilatesHIITCommercialHealth ClubEnterprise
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fitness_center
Workout & Performance
Programming, whiteboard, leaderboards, benchmarks, personal bests
Workout Tracks
Modular Builder
Leaderboards & Scoring
CrossFitHIITPTCommercialEnterprise
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Your brand.
Their pocket.

The white-label Itensity app is where your members live. Bookings, payments, QR access, workout tracking, and account management, all in your brand colours with your logo.

Book & manage classes
Real-time schedule, instant booking, waitlists, credit tracking
Pay outstanding balances
Self-service settlement lifts access blocks instantly
QR access
Dynamic codes replace physical tags. Entry and exit for Vitality points
Track workouts
View WODs, log scores, compete on leaderboards, track personal bests
Explore the App

Connected to the partners that matter.

Payment providers, fitness ecosystems, and hardware, pre-integrated so you don’t build bridges yourself.

Netcash
ThreePeaks
Bitventure
PayGate
Discovery
Garmin
GoCardless
Technogym
View all partners

Your type of facility.

Every gym is different. Itensity adapts to your model, from a 50-member yoga studio to a 200-club enterprise chain.

Yoga StudiosPilates & ReformerCrossFit & FunctionalHIIT & HyroxMartial Arts & BoxingDance StudiosPersonal TrainingBoutique GymsCommercial GymsHealth & Fitness Clubs
Explore all facility types

Built by operators, not just engineers.

We understand how gyms actually run, the debit order that bounced, the member who freezes mid-month, the Vitality check-in that didn’t register.

R455M+
Debit orders submitted
1.7M+
Members managed
600+
Facilities live
15+
Years in fitness tech

The numbers behind the platform.

Real operational metrics from facilities running on Itensity.

70%
Average arrears recovery rate
Of failed debit orders recovered within 7 days through automated SMS, payment links, and debt agent workflows.
4 min
Signup to first debit order
Average time from a member completing online join to their debit order being allocated and ready for batch.
94%
App adoption rate
Percentage of members who actively use the branded mobile app within 30 days of launch.
3.2x
Lead conversion improvement
Average increase in lead-to-member conversion after implementing automated CRM pipeline and trial tokens.
62%
Admin time reduction
Average reduction in front-desk admin hours after switching from manual processes to Itensity automation.
99.9%
Platform uptime
Measured across all production environments over the past 12 months.

Ready to see it in action?

Book a 30-minute walkthrough. We’ll show you the platform configured for your facility type, no generic demos.

Book a Demo View Pricing

Frequently asked questions

What is included in the Itensity platform?
Membership management, revenue and billing, bookings and scheduling, sales and CRM, marketing automation, collections and recovery, access control, a branded member app, POS and retail, and workout and performance tracking — all in one platform.
Is Itensity suitable for multi-site gym chains?
Yes. Itensity scales from a single studio to enterprise chains, with centralised reporting and per-site control.
Do members get their own app?
Yes. Every gym gets a fully custom-branded member app for bookings, payments and door access.
How long does it take to go live?
Most gyms are live in about four weeks, with a dedicated migration specialist guiding setup and data import.