From signup to go-live in four weeks.
No disruption. No downtime. Your gym keeps running while we set everything up.
Discovery and setup
We learn about your facility, import your member data, configure tariffs, and set up your billing structure. Your dedicated onboarding specialist handles everything.
Billing and access
Debit order providers connected, collection dates set, and access control hardware installed and tested. Your first test batch runs before going live.
App and communications
Your white-label member app is configured and branded. Welcome email templates, booking confirmations, and automated messaging flows are set up and tested.
Training and go-live
Your team is trained on every module they need. We run a soft launch with a small group of members, refine issues from the feedback, and then go fully live.
Support and optimisation
After launch, your onboarding specialist remains available for 30 days. After that, our support team and Itensity Academy are always here.